In-stock products are typically shipped the next business day from Vancouver, Washington.

Shipping is calculated using our discounted commercial UPS rates. We do not inflate shipping charges or use them to offset product pricing.

We ship via UPS for reliable tracking, consistent transit times, and a better overall delivery experience.

For special delivery requirements, please contact us before placing your order at info@cosmiccontrollers.com.

• UPS Ground — economical shipping with transit times based on destination.
• UPS 2nd Day Air — delivery in 2 business days.
• UPS Overnight — available by request. Please contact us before ordering.

Mattos Designs™ products sold through Cosmic Controllers are fulfilled directly by Mattos Designs via Shopify Collective. They ship separately from other items in your order, but checkout and support are still handled through Cosmic Controllers.

You can follow our step-by-step setup guide here: Baldrick Setup Guide (PDF).

Yes. Our controllers are standalone Ethernet controllers, not receivers. Connect the controller to your network, complete the initial setup, and push your show configuration through xLights.

No. Our Baldrick-based controllers are designed for wired Ethernet operation to provide reliable, consistent pixel data performance.

Shows are typically played using a dedicated show player such as a Raspberry Pi running Falcon Player (FPP), or directly from xLights Scheduler on a PC.

If you are just getting started with pixel controllers or xLights-based displays, we recommend reviewing our Before You Buy guide before purchasing hardware.

Our standard controllers use non-vented enclosures for improved protection against water, dust, and pest intrusion.

Yes. We offer customizations and modifications, including vents, fans, and additional accessories. For custom orders or specific requests, please contact us directly.

We offer a 1-year limited warranty from the purchase date on all pixel controllers.

We accept returns within 30 days of purchase. Items must be in original condition with all packaging and accessories included. See our Return Policy for full details.

We accept major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.